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1. What is your role within the company?
CEO/director
Financieel Manager
Account manager
Supply Chain Manager
Other
2. In which sector is your company?
Logistic service and transportation
Agriculture, forestry and fishery
Mining
Industrial
Construction
Retail/Trade
Hotel and catering
Information and communication (IT)
Financial services
Real estate
Business services
Public administration and government services
Education
Healthcare and public health
Culture and recreation
Other
3. What is your total revenue?
Euro
How many % of your revenue is generated by this client?
%
3. What is your total revenue?
Euro
How many % of your revenue is generated by this client?
%
4. In which sector is your client?
Logistic service and transportation
Agriculture, forestry and fishery
Mining
Industrial
Construction
Retail/Trade
Hotel and catering
Information and communication (IT)
Financial services
Real estate
Business services
Public administration and government services
Education
Healthcare and public health
Culture and recreation
Other
5. How many days are there between receiving the order and creating the order in your system?
Days
6. Does the client have to pay in advance before delivering the goods/services?
Yes
No
7. How many % of the total amount of the invoice has to be paid in advance?
Percentage
The total amount
A fixed amount not based on the invoice
8. How many days are there between creating the order and delivering the goods or services?
Days
9. From which date do you start calculating payment term?
Order date
Delivery date
Date the invoice is created
Date the invoice is received by your client
Date the invoice is accepted by your client
10. Does the client need to pay the whole invoice amount at once?
Yes
No
11. Which possibilities regarding the payment does the client have?
Payment in terms
Other
12. Do you send your invoice after you delivered your goods/services?
Yes
No
13. From which moment do you send the invoice?

14. How many days are there between delivering the goods or services and sending the invoice?
Days
15. How many days are there between sending the invoice and delivering the goods or services?
Days
16. Do you send an invoice per order?
Yes
No
When do you send the invoice?
Invoice(s) per week
Invoice(s) per month
Invoice(s) per order
16. Do you send an invoice per order?
Yes
No
When do you send the invoice?
Invoice(s) per week
Invoice(s) per month
Invoice(s) per order
17. Do you send digital invoices?
Yes, digital invoices through e-mail
Yes, digital invoices through a system
No
18. What is the contractually agreed payment term with your client?
Days
19. What is actual payment term of your client?
Days
20. How many % of your revenue is paid late by your client?
%
How many days is this revenue paid late by this client on average?
Days
20. How many % of your revenue is paid late by your client?
%
How many days is this revenue paid late by this client on average?
Days
21. Do you look at clients credit worthiness before accepting his order for the first time?
Yes
No
22. Is the clients credit worthiness better compared to yours?
Yes
No
Equal
23. Does this client have a credit limit?
Yes
No
24. What is the total credit limit of this client?
Euro
25. Do you use finance instruments?
Overdraft
Factoring
Reverse Factoring
Dynamic Discounting
Other
None
26. E-mail

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27. Suggestions box
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